This policy explains what personal information Pure Rawz collects when you use purerawzlabs.com, how we use it and the choices you have.
Information we collect
- Orders: your name, billing and shipping address, email address, phone number and order details.
- Accounts: your login details and order history if you create an account.
- Contact form and email: your name, email address and the content of your message.
- Technical data: IP address, browser type and the pages you visit, collected through server logs and cookies.
How we use it
- to process, ship and support your orders;
- to reply to your enquiries;
- to keep the site secure and prevent fraud and spam;
- to meet our legal, tax and accounting obligations.
We do not sell your personal information.
Payments
Card and payment details are handled by our payment providers. We do not store full card numbers on our servers.
Cookies
We use essential cookies to keep your cart and login session working. You can block or delete cookies in your browser settings, but parts of the store may stop working.
Sharing
We share information only with the service providers we need to run the store, such as payment processors, shipping carriers, hosting and email delivery, or when the law requires it.
Retention
We keep order records for as long as needed for accounting and legal purposes, and contact messages only as long as needed to deal with your enquiry.
Your rights
You can ask us to access, correct or delete your personal information, subject to our legal record-keeping obligations. Email support@purerawzlabs.com.
Changes
We may update this policy. The current version is always published on this page.